We offer free express shipping on all orders within Australia!
Express shipping within Australia usually takes 1-3 business days
We offer free shipping internationally for orders over AUD $200.
For orders under AUD $200 shipping is AUD15
Shipping internationally usually takes 3-12 days.
When your order has been placed, we will send a confirmation email to your nominated email address. Please email us at email@example.com if you do not receive a confirmation email.
All orders received during normal business hours between Monday to Friday are processed for shipment within 24 hours. Purchases made on weekends or public holidays will be processed on the following business day.
Although we always endeavour to keep to our delivery times, during peak times, deliveries may take 1-2 days take longer. In the event of shipping delays for any reason, we will notify you.
Please note: When orders shipped internationally reach your destination country, they may be subject to customs charges and clearance procedures that can cause delays beyond original delivery estimates.
ALULU is not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser. Please check with your local customs office about rules and regulations that may apply to you. Please note, however, even with these shipping methods, transit times may vary due to customs delays. If you’re having trouble with your order, please don’t hesitate to contact us.
For any questions about your order, please email firstname.lastname@example.org